TOLL FREE 1 800 88 3800

Wednesday, 17 April 2013



STANDARD OPERATING

PROCEDURE


  • Receive call participant
  • Check participant details exact location and type of accident / injuries / enquiry
  • Provide valid driving licence. IC no, policy no,and car registration no
  • FSO will arrange the towing from panel workshop
  • Participant's car tow to workshop
  • Receive invoice from panel towing company (max 70km)
  • courtesy call to the  participant for our service feedback


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